T’s & C’s

These General Terms and Conditions of Sale (“Conditions”) will apply to, and form part of, any contract for the supply of goods, products and materials and any related services (“Goods”) by Sash Windows Tasmania Pty Ltd (ACN 82 648 225 389) (“Company”).


  • Terms

    • These Conditions:

      • are subject to alteration without notice.

      • prevail over any terms and conditions of trade of the Purchaser whether or not any inconsistency arises.

    • This Agreement commences on the date the Purchaser accepts the Quotation in writing.


  • Quotations, orders and contracts

    • All quotations are made and all orders for Goods are accepted by the Company on and subject to the Conditions and any special terms and conditions which are agreed to by the Company in writing. For the avoidance of doubt, any previous dealings between the Company and any Purchaser or the imposition of additional or alternative terms and conditions by a Purchaser will not vary or replace these Conditions.

    • The Company may withdraw, revoke or vary a written quotation at any time prior to the Purchaser submitting an order which accepts the offer to sell comprised by the written quotation.

    • The Company reserves the right to accept or decline, in whole or in part, any order for Goods placed by a Purchaser.

    • The agreement to supply Goods to the Purchaser starts on the date the Company agrees to supply the Goods to the Purchaser. For the avoidance of doubt, this may not be the date the order is received by the Company.

    • Where in the period between acceptance of a quote and delivery of the relevant Goods, the Company incurs an increase in the cost of producing and/or delivering the Goods, the Company reserves the right to increase the quoted price of those Goods any time prior to delivery (a “price escalation”). The Purchaser will accept any such price escalation

    • A minimum deposit of fifty percent (50%) of the invoice price must be paid at the time an order is placed and the balance of the invoice price must be paid in full within 10 days of the date on the invoice that is issued by the Company for the remaining balance (Balance Invoice) and in any case, prior to the Goods leaving the Company’s Premises.

    • Goods ordered for collection will be held for a maximum period of four (4) weeks from the date of any Balance Invoice is issued. If the Goods are not collected within the relevant four week period, the Purchaser forfeits the Goods and any payments made to Company in respect of the Goods.

    • Storage of completed goods will be at the discretion of the Company. Storage fees may apply.


  • Price

    • The price of Goods will be the Company’s current price at the time of delivery (or where clause 6.4c) applies, the current price at the date of the invoice), subject to any contrary agreement (if any) between the Company and the Purchaser regarding price.

    • Where Goods supplied to a Purchaser are of a kind ordinarily acquired for personal, domestic or household use, the Company will provide a quotation or otherwise notify the Purchaser of a single total price, inclusive of GST, applicable to those Goods if the price is capable of being quantified. The Purchaser will be liable to pay to the Company all amounts on account of GST in the same manner and by the same means as all other charges.

    • The price of Goods specified by the Company in any quotation:

      • subject to clause 2.2, will remain valid for a period of 14 days for an order made by the Purchaser in accordance with the quotation, unless otherwise specified; and

      • is the subject to any other conditions specified in the quotation.

    • Unless otherwise indicated, all prices for Goods are exclusive of all applicable taxes and charges. The Purchaser will be liable for all excise, sales, GST or any other tax, charge or Government impost (domestic or foreign) upon the Goods or any part of the Goods, or upon the manufacture, use sale or delivery of the Goods in addition to the purchase price. Where Goods are subject to GST, the Customer must pay GST at the payment for Goods.

    • Unless otherwise agreed, prices do not include the cost of delivery of Goods including but not limited to costs incurred by the Company arising out of late notification by the Purchaser of a change to agreed delivery schedule, storage charges where Goods are not collected immediately upon being made available and demurrage costs incurred by the Company.

    • Unless otherwise requested by the Purchaser in writing, prices quoted provide for the Company’s standard packing arrangements.


  • Entire Agreement

    • These Conditions, the Quotation and any other written instruction or authority provided by the Company to proceed constitutes the entire agreement (“Agreement”) between the Purchaser and the Company to the maximum extent permitted by law, and:

      • subject to clause 4.1b), this Agreement supersedes all prior or contemporaneous oral or written communications, proposals, terms and representations to the maximum extent permitted by law and prevails over any conflicting or additional terms of any quote, order, acknowledgement, or similar communication between the parties during the term of the Agreement; and

      • no modification to the Agreement will be binding, unless in writing and signed by a duly authorised representative of each party.


  • Payment

    • Payment for Goods purchased from the Company must be paid by the Purchaser by cash or by electronic funds transfer in immediately available funds and without deduction.

    • The Purchaser must ensure that payment for the Goods is made to the Company in accordance with clause 2.6.

    • Where applicable, the Company may set off any amount owed by the Purchaser to the Company against any amount of money owed, or may become owing, by the Company to the Purchaser. The Purchaser waives any right to set off any amount that is, or may become, owing by the Purchaser to the Company against any amount owing by the Company to the Purchaser.

    • Payments made by credit card may be subject to a surcharge.


  • Purchaser Default

    • Where the Purchaser is in default in the performance of any of its obligations under these Conditions and the Goods have not been supplied under a Consumer Contract, the Company may refuse, without prejudice to any other rights it may have under these Conditions or at law, to supply or deliver further Goods to the Purchaser until such time as the Purchaser has remedied that default, and/or may choose to terminate the contract.

    • If the Goods have been supplied by the Company under a Consumer Contract and the Purchaser is in default in the performance of any of its material obligations under these Conditions, the Company may refuse to deliver further Goods until such time as the Purchaser has remedied that default and where:

      • The Purchaser has not notified the Company of any damage, inaccuracies or defects under clause 8 of this Contract; and

      • The Purchaser does not remedy that default within 14 days of the Purchaser receiving written notification, or such other time as may be agreed by the parties.

    • The Company may terminate the contract in relation to Goods that have not been delivered.

    • If the Purchaser (including a Purchaser under a Consumer Contract) commences to be wound up or is placed under official management or into liquidation or has a receiver and/or manager appointed in respect of any of its assets or becomes insolvent, commits any act of bankruptcy or becomes subject to any other analogous event, the Company may at its option exercise any or all of the following rights in addition to any other rights it may have under these Conditions or at law:

      • Suspend deliveries of further Goods to the Purchaser whether under this contract or otherwise;

      • Terminate the contract in relation to Goods that have not been delivered; and

      • Issue an invoice for, and demand immediate payment of, Goods ordered by the Purchaser but not delivered.

    • All costs incurred by the Company relating to any action taken by the Company to recover monies due from the Purchaser (including, without limitation, legal or other debt collection costs) will be payable by the Purchaser on demand.


  • Return Policy and Supply

    • Subject to the Purchaser’s statutory rights under the CCA:

      • any Goods supplied in accordance with the Purchaser’s custom requirements or specially sourced by the Company for the Purchaser will not be acceptable for return and/or credit;

      • where the Purchaser makes a claim for a credit or refund in respect of Goods, the Goods must be in their original undamaged packaging, other than where the Purchaser is making a claim in respect of the Goods under the CCA;

      • no Goods will be accepted for return and credit after seven (7) days from the date of invoice unless the return or a claim is made under the CCA, in which case the Goods must be returned within a reasonable time;

      • if the Company in its sole discretion agrees to accept the return of any Goods, they must be in an “as new” and saleable condition free of any damage;

      • upon the receipt of the returned Goods, the Company will credit to the Purchaser the Purchase Price for the Goods, less any restocking fee charged by the Company from time to time (“Restocking Fee”) or other monies owing by the Purchaser to the Company; and

      • the Purchaser will be responsible for the Cost of and for affecting the delivery to the Company of any Goods returned under this clause 7. The Company will be responsible for the cost of, and for effecting, the delivery to the Purchaser of any Goods replaced under this Clause.

    • Nothing in this clause affects any statutory obligations of the Company in relation to the Goods (or corresponding rights of the Purchaser), that may not lawfully be excluded.

    • Non-stock items will incur a Restocking Fee by the Purchaser to the Company. The Company may in its discretion accept the return of stock items and in so doing may charge the Purchaser a Restocking Fee.


  • Specifications, materials or special orders

    • All descriptions, specifications, illustrations, drawings, data, dimensions and weights contained in catalogues, price lists or other advertising matter of the Company or elsewhere are approximations only. They are intended by the Company to be a general description for information and identification purposes and do not create a sale by description.

    • The Company will not be bound to accept any change in product dimension, materials or finish, a reduction in the quantity ordered or other particulars of an order for Goods after the Company has ordered special materials or commenced tooling for manufacture.

    • Unless otherwise stated on a quotation, goods will not be fitted with hardware. Hardware includes but is not limited to handles, locks, flush bolts & latches. If stated, joinery may include ‘hinging mechanisms’ or be ‘pre hung'.’

      (Hinging Mechanisms: Incl hinges, friction stays, openers etc. Pre Hung: Hinging mechanism installed in frame.)

    • Unless otherwise stated on a quotation, goods will be supplied by the Company with the tolerances in regard to quantity, weight, dimension and chemical composition as specified in the relevant order or, if not specified, as consistent with usual industry practice.

    • In the case of goods or components not of the Company’s manufacture, the Company will give the Purchaser, and use its best endeavours to enforce at the cost of and for the benefit of the Purchaser, such warranties and guarantees as the Company has obtained from its suppliers.

    • Where the Company is required to order special material or qualities for which a supplier of the Company requests minimum order quantities, the Purchaser may be requested to accept an increase of the minimum quantity required to be ordered by the Company to fulfill the order and if so requested the Purchaser will be obliged to accept and pay for such increase. The price for the additional product will be determined according to the unit price for the products requested in the order.

    • If the Company is required to process the Purchaser’s goods or materials then the Company does not give any warranty or assurance that materials supplied by the Purchaser are suitable for such processing subject to the rights of Consumers, the Company accepts no responsibility and will not in any way be liable to the Purchaser for any damage done or caused to such materials or goods, except if you are a Purchaser under a Consumer Contract and such loss or damage arises from the negligence or wilful misconduct of the Company or any of its officers, employees or agents.

    • Notwithstanding any other provision of these Conditions, it is a term of the contract made between the Company and the Purchaser that the Company has discretion to refuse to supply Goods to the Purchaser (without liability to the Purchaser) where:

      • Goods are unavailable or insufficient for any reason whatsoever;

      • The Purchaser has failed to comply with terms on which the Company has agreed to provide credit to the Purchaser;

      • The Purchaser or a Related Corporation of it has breached a contract with the Company including these Conditions; or

      • The Company considers it necessary or desirable to do so for any reason at all.

    • Subject to the rights of Consumers, unless the Goods have been supplied to the Purchaser by the Company under a Consumer Contract, the Purchaser agrees that it does not rely on the skill or judgment of the Company in relation to the suitability of any of the Goods for a particular purpose unless it has indicated that purpose in writing to the Company and the Company has acknowledged in writing that the Goods will be fit for the particular purpose.


  • Delivery and Risk

    • Unless otherwise agreed, the Company will deliver Goods to the Purchaser as follows:

      • The Company reserves the right to arrange transport by any means in its absolute discretion;

      • Delivery will be made during Working Hours to the location agreed by the parties (“Delivery Point”);

      • The Company or its transport contractor will deliver the Goods so close (“Drop Spot”) to the Delivery Point as, in the opinion of the Company or its transport contractor, it is safe or prudent to do so and delivery occurs and risk in the Goods passes to the Purchaser when the Company’s or its transport contractor’s delivery vehicle arrives at the Drop Spot;

      • The Company reserves the right to charge the Purchaser any costs which it incurs as a result of any delay by the Purchaser in unloading the Goods or where unloading of the goods cannot be effected, including, if applicable, a return delivery fee at the prevailing freight rates;

      • The unloading of Goods at a Drop Spot is the Purchaser’s responsibility at its own cost and risk but the Company or its transport contractor may, without liability to the Purchaser, unload the Goods at the Drop Spot if the Purchaser requests the Company to do so or is absent from the Drop Spot at the time the Company or its transport contractor wishes to unload and, subject to the rights of Consumers, the Purchaser releases and forever discharges the Company and its transport contractor from and against any claim, cause of action or liability arising out of the unloading of Goods at the Drop Spot;

      • Where the Purchaser attends the Company’s premises to acquire the Goods, the Company may, in its absolute discretion:

        • Deliver the Goods into or onto the Purchaser’s vehicle in which case risk in the Goods passes to the Purchaser and delivery is effected when the Goods are set down in or on the Purchaser’s vehicle; or

        • Deliver the Goods by setting them down alongside the Purchaser’s vehicle in which case risk in the Goods passes to the Purchaser and delivery is effected when the Goods are set down alongside the Purchaser’s vehicle notwithstanding that the Company’s staff may, on request, assist the Purchaser to load the Goods into or onto the Purchaser’s vehicle.

    • The Goods are at the Purchaser’s risk from the time at which they are delivered to the Purchaser or its nominee.

    • Dates and times quoted for delivery are estimates only.

    • The Company will not be obliged to complete any order in one delivery and expressly reserves the right to deliver by instalments. Where the Company delivers by instalments, each instalment will be deemed to be sold to the Purchaser under a separate contract. Failure to deliver any one instalment by the time quoted for delivery of that instalment (if any) will not entitle the Purchaser to repudiate the order.

    • Where the Company or its transport contractor enters the Purchaser’s premises or the premises of a third party nominated by the Purchaser as a delivery point, the Purchaser:

      • Releases the Company from any claim the Purchaser may at any time have had against the Company but for its release in respect of damage occasioned to the Purchaser’s premises or injury to persons arising out of the delivery by the Company or its transport contractor of Goods to such premises; and

      • Indemnifies and holds the Company harmless from and against any loss, damage or liability suffered or incurred by the Company in respect of damage occasioned to the third party’s premises or injury to persons arising out of the delivery by the Company or its transport contractor of Goods to the premises of the third party except for and to the extent that such loss, damage or liability suffered or incurred by the Company arises out of the negligence or wilful misconduct of the Company or its transport contractor.

    • No defect or claim in respect of Goods delivered will entitle the Purchaser to reject delivery of other goods, which are not subject to any defect or claim, delivered as part of the order.

    • If the Company is prevented either directly or indirectly from performing any of its obligations under these conditions, including without limitation, making a delivery of the Goods or any part of the Goods by reason of force majeure, it will be entitled, by notice to the Purchaser, either to

      • Extend the time for delivery of the Goods for a reasonable period; or

      • Subject to refunding the Purchaser for any payment already made to the Company in respect of those particular Goods (if any), terminate this contract, and the Purchaser will not have any claim against the Company for damages or any other remedy for breach of contract. Force majeure will mean an act of God, war, fire, strike, lockout, trade or industrial disputes, Government interference, lack of production capacity of raw materials, transport delays, supplies or any other cause beyond the Company’s control.


  • Retention of Title

    • The Purchaser agrees that legal and equitable title to the Goods is retained by the Company until the Company receives payment in full from the Purchaser for the Goods and all other monies owing by the Purchaser to the Company at any time. Prior to title in the Goods passing to the Purchaser, the Purchaser:

      • Must hold the goods as bailor and fiduciary agent of the Company;

      • Where the Purchaser processes the Goods, either by using the Goods to manufacture other goods or by incorporating the Goods in or with any other goods, must hold such part of the new goods (“Processed Goods”) on trust for the Company as Bailee and fiduciary agent of the Company;

      • Must store the Goods and such part of the Processed Goods separate from its own goods and those of any other third party so that they are readily identifiable as the property of the Company;

      • Must keep the Goods in good and merchantable condition and fully insure the Goods against loss or damage however caused;

      • Must not sell the Goods except with the prior written consent of the Company or in the ordinary course of the Purchaser’s business, provided that any such sale is at arms’ length and on market terms;

      • Any proceeds of re-sale insofar as they relate to the Goods will be held on trust for the Company in a separate account; and must not create any encumbrance over the Goods which are inconsistent with the Company’s title and ownership of the Goods.

    • For purpose of this clause 10, “such part” means an amount equal in dollar terms to the amount owing by the Purchaser to the Company at the time the Goods are used in the manufacture of, or incorporated into, the Processed Goods.

    • If the Purchaser is in breach of these Conditions including, without limitation, failure by the Purchaser to make payment for the Goods by the date specified by the Company to the Purchaser or in the Company’s reasonable opinion the payment of any amount in respect of the Goods supplied by the Company is in jeopardy, the Purchaser must return the Goods to the Company immediately on demand.

    • If the Purchaser does not return the Goods to the Company on demand under clause 10.3, the Purchaser irrevocably authorises representatives of the Company to enter upon any site where the Goods are located to take possession of the Goods without prior notice, and the Purchaser indemnifies the Company for all fees (including legal fees on a full indemnity basis), costs and expenses incurred or suffered as a result of any and all prosecution, actions, demands, claims or proceedings brought by or against the Company in connection with the retaking possession of the Goods or the exercise by the Company of its rights under this clause, and the Purchaser will repay all such fees, costs, losses, damages, expenses or any other sums of money on demand.


  • Dispute Resolution

    • If a dispute arises in any way out of this Agreement, or its breach, termination or validity or the Goods the subject of this Agreement, the parties agree to endeavour to settle the dispute by mediation before having recourse to litigation, other than for disputes involving the payment for Goods by the Purchaser.

    • Each party will be responsible for their own costs incurred in relation to the mediation of a dispute.

    • Nothing in this Agreement prevents either party from seeking urgent interlocutory intervention.


  • Force Majeure

    • The Company will not be liable in damages or otherwise for any failure to provide the Goods which is caused, whether wholly or partially, by an event beyond its reasonable control including (but not limited to) Act of God, force majeure, war, fire, explosion, acts of terrorism, disease, epidemic, pandemic, rioting, burglary, theft, civil disturbances, restrictions by Governments (local, municipal, State or Federal) or other competent authority, general economic trends, strikes, industrial action or lockouts (whether at the Company’s premises or not), accidents either at the Company’s premises or when in transit to or from those premises, failure by subcontractors and the late arrival of inventory or other material.


  • Damage, Inaccuracies and Defects

    • The Purchaser will check all Goods received immediately upon unloading and will notify the Company in writing of any inaccuracies or short supply of Goods or any fault, damage or defect in Goods or failure of Goods to comply with the terms of a contract made pursuant to these Conditions within seven (7) Business Days of the date of delivery of the Goods.

    • Subject to the rights of Consumers set out in these terms and conditions, if the Purchaser does not notify the Company in writing within seven (7) Business Days of the date of delivery, the Company will not be responsible for any loss or damage whatsoever and howsoever caused arising out of or resulting from such inaccuracies or short supply of Goods, or fault, damage or defect in Goods or failure of Goods to comply with the terms of a contract, except if you are a Purchaser under a Consumer Contract and such loss or damage arises from the negligence or wilful misconduct of the Company, or any of its officers, employees or agents.

    • Subject to the rights of Consumers, if the Purchaser notifies the Company in writing of a fault, damage or defect in Goods or failure of Goods to comply with the terms of a contract made pursuant to these Conditions within seven (7) Business Days of delivery then the Company will, if in its opinion, the Purchaser’s notice is reasonable and the Purchaser has not used the Goods, at the Company’s option and subject to the manufacturer’s warranty and terms and conditions, repair or replace the Goods that appear to be faulty, damaged or defective or not in compliance with the terms of a contract made pursuant to these Conditions and the Company will have no additional liability to the Purchaser.

    • Any queries regarding items shown on invoices issued by the Company will be lodged by the Purchaser with the Company within seven (7) days of the issue date of the relevant invoice.

    • In the unlikely event double glazed units leak or condensate between the glass Sash Windows Tasmania Pty Ltd will not be held liable. Individual cases will be taken in to account.

  • Warranties, Liabilities and Indemnities

    • Where applicable, Goods will be installed in accordance with the Company’s supplier recommended fixing procedures as included with the product installation instructions available on request from your customer service representative.

    • Pre-owned or pre-made items sold to The Purchaser through The Company exclude all warranties. Items include but are not limited to joinery, machinery, tooling or office equipment. Pre-made joinery is sold as is and will not be altered.

    • The Company will advise The Purchaser or any known fault, damage or defect to pre-owned or pre-made items prior to sale. The Company will not be held liable for unknown fault, damage or defects at the time of sale.

    • The Purchaser will check all pre-owned and pre-made items received immediately upon collection or delivery and will notify the Company in writing of any fault, damage or defect in items to comply with the terms of a contract made pursuant to these Conditions within seven (7) Business Days of the date of collection or delivery of the items.

    • The Company acknowledges that consumer legislation contains certain guarantees for the supply of goods or services that cannot be excluded, restricted or modified by these Conditions. For example, for Consumers:

      • Goods come with certain non-excludable guarantees that they are of acceptable quality and fit for the purpose for which they are commonly acquired or for a purpose made known to the Company and based on which the goods are supplied; and

      • Services come with non-excludable warranties that they will be provided with due care and skill and are fit for the purpose for which they are commonly acquired or for a purpose made known to the Company and based on which the services are supplied.

      • Nothing in these Conditions is intended to exclude or restrict the application of such laws.

    • Subject to the rights of Consumers:

      • The Company will not be responsible for the consequence of any representation made or technical advice given by its employees, agents or subcontractors in connection with the design, installation and use of the Goods, and the Purchaser agrees that all such advice is accepted by the Purchaser entirely at the Purchaser’s risk;

      • Or as otherwise expressly specified in the terms of any applicable written warranty provided by the Company, the Company’s liability to the Purchaser (whether arising under statute, contract, tort, equity or otherwise) for any defect in the Goods, or the supply of the Goods, is limited, at the Company’s option, to:

        • In the case of Goods, the repair of the Goods, the replacement of the Goods or paying for the cost of repair or replacement of the Goods; or

        • In the case of services, the re-supply of services or paying for the cost of re- supplying the services;

      • Subject to clause 14.3b), the Company is not liable to the Purchaser or anyone else in connection with the Goods or the supply of the Goods or with these Conditions (including any changes to the Conditions), including without limitation for:

        • Any losses, costs, damages, expenses, claims, demands, actions, suits or proceedings (Including without limitation for damage to the Goods or injury to any person) arising from:

            • The loading, unloading or delivery of the Goods;

            • A failure to deliver, or delay in delivering, the Goods;

            • a failure to install the Goods in accordance with the company’s recommended fixing procedures as published from time to time;

            • The removal of defective Goods or the installation of replacement Goods; or

            • The use of any tool or equipment loaned or hired out by the Company;

        • Any direct, indirect or consequential loss or damage, any loss of actual or anticipated savings, opportunity, revenue, profit or goodwill, or other economic loss; and

        • Any claim, action or proceeding by a third party against the Purchaser (or any loss, Damages or liability incurred or suffered by the Purchaser as a result of any such claim, action or proceeding); and

      • The Purchaser indemnifies the Company from and against all losses, damages, costs and expenses suffered or incurred by the Company, and all claims, demands, suits, actions or proceedings made or brought against the Company arising out of:

        • The Company’s use of or reliance on any materials, design, drawing or specification provided to the Company by the Purchaser (including any allegation or claim that any such use or reliance by the Company infringes the intellectual property rights of any Person);

        • Any loss or damage caused by or during the processing of materials supplied to the

        • Company by the Purchaser; or

        • Any loss or damage caused by any tool or equipment, or the use of any tool or equipment, hired out by the Company to the Purchaser, except if you are a Purchaser under a Consumer Contract and such loss or damage arises from the negligence or wilful misconduct of the Company, or any of its officers, employees or agents.


  • Miscellaneous

    • These Conditions set out the entire agreement between the parties in relation to their subject matter.

    • Nothing in these Conditions will constitute the Company as a subcontractor of the Purchaser. The Company’s obligations are limited to those of a material supplier.

    • A party waives a right under these conditions only if it does so in writing. A party does not waive a right simply because it fails to exercise the right, delays exercising the right or only exercises part of the right. A waiver of one breach of a term of these Conditions does not operate as a waiver of another breach of the same term or any other term.

    • If a provision in these Conditions is wholly or partly invalid or unenforceable in any jurisdiction, that provision or the part of it that is invalid or unenforceable must, to that extent, and in that jurisdiction, be treated as deleted from these Conditions. This does not affect the validity or enforceability of the remaining provisions in that jurisdiction, or of the deleted provision in any other jurisdiction.


  • Jurisdiction

Any Agreement between the Company and the Purchaser will be subject to the laws of the State of Tasmania and the Purchaser agrees to submit to the non-exclusive jurisdiction of the Courts of Tasmania and the Federal Court of Australia.

 

  • Severance

If any provision of this Agreement does not comply with any law, then the provision must be read down so as to give it as much effect as possible. If it is not possible to give the provision any effect at all, then it must be treated as severable from the rest of this Agreement.


  • Variation

Any variation to an Agreement must be in writing and signed by both parties.


  • Interpretation

In these Conditions:

Agreement means the agreement between the Company and the Purchaser to provide Goods to the Purchaser subject to these Conditions as defined in clause 4.1 above. 

Business Day means Monday to Friday (inclusive) excluding Saturday’s, Sunday’s and public holidays in Tasmania, Australia.

CCA means the Competition and Consumer Act 2010 (Cth) and any amendment thereof.

Consumer means a person who acquires Goods from the Company where:

      • The amount paid or payable for the Goods did not exceed $40,000.00; or

      • The Goods were of a kind ordinarily acquired for personal, domestic or household use or consumption, unless the Goods were acquired for the purpose of re-supply or the purpose of using them up or transforming them in trade or commerce.

Consumer Guarantee means the guarantees provided for in Part 3-2 Division 1 of the Australian Consumer Law or any amendment thereof.

GST means the tax payable on Taxable Supplies within the meaning of the GST Act.

GST Act means the A New Tax System (Goods and Services Tax) Act 1999 and any related legislation imposing such tax or legislation that is enacted to validate, recapture or recoup such tax. 

Purchaser means a person, being an incorporated or unincorporated business or an individual, who acquires goods from the Company and includes a Consumer.

Related Corporation has the meaning given to the term “related body corporate’ in section 50 of the

Corporations Act 2001.

Working Hours means Monday to Friday from 8:00am to 5:00pm (inclusive) excluding public holidays in Tasmania, Australia.


**Caring for your joinery.**

It is important to remember that timber is a natural product and is affected by heat, cold, sun, rain and much more.

Some tips for caring for your new joinery:

-If your new joinery is unsealed it must stay out of the weather, away from heat and air conditioning. A dry, well sealed garage would be ideal. Storing timber joinery can be difficult, but where possible sashes and doors should be laid flat while frames are normally fine to stand upright or lean against a sturdy surface.

-We recommend sealing joinery all around before installation to ensure maximum protection. Particularly the under side of the frame and underside of the bottom rail. Note, if the installer cuts or planes the joinery to bare timber, it should be sealed again.

-If unsealed timber (especially Tas Oak) is left in direct sunlight it can be given tan lines from shadows or objects.

-Once your sealed joinery is installed, it is important to complete the painting as soon as possible (within a few days) to ensure no swelling or shrinkage occurs. Painting should be completed by a professional as a poor paint job can ruin the life span of timber. The frequency of reapplication depends on the paint manufacturer’s guidelines. It is generally recommended to reapply paint annually for the first 2–3 years, followed by reapplications every 3–4 years. However, this timeline is not guaranteed, as various factors can influence the durability and performance of the paint.

If you have any questions regarding the care of your doors and windows, please do not hesitate to get in touch with SWT.